Experiencing Issues with Twilio Voice Insights and Twilio SMS

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Welcome to the CMX1 system status & incident communications page for CMX services.
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Uptime over the past 90 days. View historical uptime.
Activity Studio Product Family ? Operational
90 days ago
100.0 % uptime
Today
Supply Chain Product Family Operational
90 days ago
100.0 % uptime
Today
CMX1 Native Application ? Operational
90 days ago
100.0 % uptime
Today
Notification Services ? Operational
90 days ago
100.0 % uptime
Today
CMX1 Reporting Services ? Operational
90 days ago
99.8 % uptime
Today
CMX Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice Insights Degraded Performance
Twilio SMS Degraded Performance
Snowflake Snowflake Data Warehouse (Database) Operational
Snowflake Snowpipe (Data Ingestion) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024
CMX Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 PST
Scheduled - We will be upgrading the system responsible for offline syncs on Sunday, December 1st, at 12 noon PST.

During the upgrade, notifications will not be sent, and offline syncs will be temporarily unavailable for approximately 30 minutes. Users attempting to sync during this time will be unable to complete the process; however, sync functionality will resume as normal once the upgrade is complete.
Nov 26, 14:56 PST
Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

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