All Systems Operational

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Welcome to the CMX1 system status & incident communications page for CMX services.
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Uptime over the past 90 days. View historical uptime.
Activity Studio Product Family ? Operational
90 days ago
100.0 % uptime
Today
Supply Chain Product Family Operational
90 days ago
100.0 % uptime
Today
CMX1 Native Application ? Operational
90 days ago
100.0 % uptime
Today
Notification Services ? Operational
90 days ago
100.0 % uptime
Today
CMX1 Reporting Services ? Operational
90 days ago
99.8 % uptime
Today
CMX Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice Insights Operational
Twilio SMS Operational
Snowflake Snowflake Data Warehouse (Database) Operational
Snowflake Snowpipe (Data Ingestion) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Latest version of Chrome browser causes issues with dropdown controls on Android application
Resolved - This issue has been resolved and the new releases available in A OKndroid App Store.
Nov 20, 16:48 PST
Monitoring - We are actively testing the fix put into place to address the latest Chrome browser issue impacting our android native application. Please continue to monitor Statuspage for updates. Thank you!
Nov 19, 07:26 PST
Identified - The latest Chrome browser -- Version 131.0.6778.70 (Official Build) (64-bit) has a change that affects our Choice DropDown Lookup controls in our android native application. When clicking the dropdown nothing populates. We are working on a fix and will apply it as soon as possible.
Nov 18, 09:40 PST
Nov 19, 2024
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Latest version of Chrome browser causes issues with choice dropdown controls
Resolved - We have deployed a fix for the dropdown control issue.
Nov 14, 18:39 PST
Identified - We have developed a fix for the dropdown issue and are in the process of testing it. We plan on deploying it at 6 PM Pacific time.
Nov 14, 16:55 PST
Investigating - The latest Chrome browser -- Version 131.0.6778.70 (Official Build) (64-bit) has a change that affects our Choice DropDown Lookup controls. This makes navigating to certain parts of client sites impossible.

We recommend NOT updating to this version of Chrome yet if you are able. If you have already updated, you can work around this by using an alternative browser such as Firefox or Edge.

We are working on a fix and will apply it as soon as possible.
Nov 13, 17:59 PST
Nov 13, 2024
Nov 12, 2024
Tableau Server Issue
Resolved - Tableau Server stopped responding to network traffic at about 3:30 AM Pacific time. Service was restored around 7 AM Pacific time.

We are working with Tableau support to investigate the root cause of the server issue.
Nov 12, 03:00 PST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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